Jean received both her Master of Arts degree in Audiology and her Bachelor of Arts degree in Speech Pathology and Audiology from Northern Illinois University. She has been practicing audiology since 1980. Jean was the head of audiology at Oak Forest Hospital, worked for the Illinois Department of Public Health, was a contractual audiologist for various ENT groups in the Chicago suburbs, and owned her own private practice before joining Audiological Laboratory in 2011. She is a fellow of the American Academy of Audiology (AAA) and a certified member of the American Board of Audiology (ABA). Jean holds a Certificate of Clinical Competence in Audiology (CCC-A) by the American Speech-Language-Hearing Association (ASHA) and is licensed to practice Audiology in the state of Illinois.